Founded in 1989 by taxi entrepreneurs from Helsinki, Taksi Helsinki is the largest taxi dispatch company in Finland.
We are proud of our long history and of the opportunity to serve people across Finland – in everyday life as well as in special situations.Our goal is to provide genuine service, be a safe choice, and earn your trust – whether you need a ride now or later, near or far.

This is a example image

+100 personnel

Taksi Helsinki is the largest taxi dispatch company in Finlandemploying approximately 100 experts.

This is a example image

+1000 taxis

All taxis in our dispatch service are licensed taxis and each of our taxi drivers has a valid taxi driver’s license.

This is a example image

+800 entrepreneurs

The company is owned by over 800 Helsinki taxi entrepreneurs and Helsingin Taksiautoilijat ry. At your service.

Service promise

Taksi Helsinki is calm, experienced, and skilled. It is genuinely pleased to serve customers. To be safe and reliable. Taksi Helsinki’s values stem from its long history, professional pride, and passion for people.

Taksi Helsinki believes that people should be able to trust that taxi journeys are safe and enjoyable. And that you will always get to your destination. Flexibly and precisely.

Taksi Helsinki knows that reputation must be earnt. Every day. With every encounter, response time, and route plan. That’s why Taksi Helsinki caters to people who want to be sure of what they’re getting.

NPS score 85

Service average 9,4

Our NPS score is 85 – our customers are satisfied and happy to recommend us.

This result is based on an SMS survey sent to customers who have contacted our service center. We have already received over 2,000 responses.

Net Promoter Score results help us improve our services and enhance the customer experience. We are committed to listening to our customers – and taking action based on their feedback

Nationwide service

In addition to the capital region, we also increasingly operate nationwide. We provide Sote taxis in the Central Ostrobothnia, South Karelia and Kanta-Häme areas and Kela taxis in the Uusimaa, Kanta-Häme, Southwest Finland, Pirkanmaa, Satakunta, Central Finland, North Savo and Lapland areas.

Our range of services also includes the Taksi Helsinki app, as well as digital ordering channels for businesses, such as Internet Booker and Taxi Butler.

Taksi Helsinki is committed to high quality, availability and safety in its operations. We constantly monitor customer satisfaction and develop our services to meet our customers’ needs and expectations. All taxis in our dispatch service are licensed taxis and each of our taxi drivers has a valid taxi driver’s license.

Taxi inspector

Taksi Helsinki actively invests in the quality control and development of the customer experience. The aim is to ensure a high level of reliable service – now and in the future.

Through quality control, we ensure that Taksi Helsinki’s cars and drivers fulfil the requirements of our brand and comply with legislation and regulations. The customer experience during the taxi journey must also be fulfilled to a high level.

Taxi inspectors monitor service quality daily.

PP2011

Contact us!

See contact information or get to know our staff.