Taksi Helsinki has introduced a digital eReceipt service in cooperation with ReceiptHero.
With this new service, receipts for taxi journeys can be delivered automatically to your travel, expense management and financial administration systems. This reduces manual work, speeds up expense claim processing, and simplifies receipt management across your organisation.
The digital eReceipt contains the same information as a traditional receipt, but in a structured format that enables automatic processing in different systems.
Benefits for your business:
- Fewer paper and PDF receipts
- Faster processing of travel and expense claims
- Less manual work for employees and finance teams
- Improved data quality and traceability
- A smoother travel experience for employees
The service is available for journeys paid through the Taksi Helsinki app as well as for card payments made directly in the taxi.
Taksi Helsinki continuously develops its services to provide corporate customers with even smoother, more efficient, and more sustainable mobility solutions.
How eReceipt works?
Your eReceipt is delivered automatically if you use a service that supports eReceipts, such as ReceiptHero.
- Register with your preferred eReceipt service.
- Link your payment card to the service.
- Pay for your taxi journey as usual using the Taksi Helsinki app or by card in the taxi.
- Your receipt is automatically delivered in digital format to your chosen service.
If you do not use an eReceipt service, you will continue to receive your receipt as usual – either by email or as a printed receipt, depending on your chosen payment method.
Frequently Asked Questions
What is an eReceipt?
An eReceipt is a digital receipt that can be delivered automatically to your bank, accounting, expense management, or travel expense application. This keeps all your receipts in one place without the need for paper copies.
How do I start using eReceipts?
In most cases, eReceipts are activated through your service provider. Contact your:
- expense or travel expense solution provider
- accounting software provider
- bank or payment card provider.
Once the service has been activated, your receipts will be delivered automatically to the correct service without any further action.
I use a company payment card. How are receipts delivered to our finance system?
If your company uses a bank, payment card, or accounting service that supports eReceipts, receipts can be delivered automatically to that system. Activation is usually completed through your service provider’s own settings.
For more information, please contact your service provider.
Can our finance department access receipts directly through Taksi Helsinki?
Receipts in the Taksi Helsinki service are primarily linked to individual users. We recommend that corporate customers use integrations between eReceipts and their accounting, expense management, or banking systems, allowing receipts to be processed directly within the company’s own systems.
Does my accounting software support eReceipts?
The availability of eReceipt integrations depends on your software provider. We recommend contacting your accounting or expense management software provider for information about availability and activation.
If you use EmCe software, please contact EmCe directly for the latest information about integration availability and implementation schedules.
Can I still receive a printed receipt in the taxi?
Yes. eReceipts do not replace printed receipts. You can still request a printed receipt from the driver after your journey.
Can I receive both an eReceipt and a printed receipt?
Yes. You may still request a printed receipt even if you use the eReceipt service.
What are the benefits of eReceipts?
eReceipts make receipt management easier because:
- receipts cannot be lost or fade over time
- receipts are easy to find later
- expense claim processing is faster
- receipt delivery to finance systems can be automated.
Why didn’t I receive an eReceipt even though the service is enabled?
Please make sure that eReceipts have been activated with your bank, payment card, accounting, or expense management service. If everything has been set up correctly but the receipt is still missing, please contact your service provider or ReceiptHero Support.
Where can I get help with eReceipt-related questions?
Ensisijaisesti suosittelemme ottamaan yhteyttä omaan pankkiin, taloushallinnon ohjelmistotoimittajaan tai kulu- ja matkalaskusovelluksen tarjoajaan.
Tarvittaessa voit olla yhteydessä myös ReceiptHeron tukeen sähköpostitse.
ReceiptHero
We recommend that you first contact your bank, accounting software provider, or expense management service provider.
If needed, you can also contact ReceiptHero Support by email at [email protected]